Contact & Service

Who would you like to contact? Please pick the right team.
Customer Service
Due to a high volume of inquiries, it may currently take up to 2 business days for us to reply. Thank you for your patience.
Our customer service is available Monday to Friday, 09:00–17:00.
Orders & Returns
Questions about an existing order, delivery, or a return? Include your order number and our team will help you as quickly as possible.
Wholesale & B2B
Interested in stocking BLACKROLL® or a business partnership? Reach out and we'll get back to you with the details.
Press & Collaborations
Press, marketing and collaboration requests are welcome — tell us what you have in mind.
General contact form
For general questions about products, orders, delivery and shipping, reach us directly through the form below. We look forward to hearing from you!














































































